Help

 

Welcome to OTAC’S Launch of Club Automation Help Page

A New Software System will be in place on November 3, 2020. See below instructions on getting started. 

Please be patient with us over the next 30 days. This is a fully customized system and there will be a few kinks to work through. Communicate and give us feedback – it helps us work through it!

We are excited to offer you a new improved technical service!

 

GETTING STARTED

Your account has been migrated over from our previous system. On November 3, 2020, please reset your account password in order to make class reservations and access billing and preferences etc…Click below to follow the directions.

Log into your account and reset your password >


The NEW OTAC APP

A new mobile app will be in place on November 3, 2020. The new OTAC APP will be available for download on Monday, November 2.

Search for “Old Town Athletic Campus” in the App Store (Apple) or the Play Store (Google.) Install it on your device. Your current OTAC APP will deactivate on Monday, November 1All classes you have already booked ahead of time will be carried over to your account. You may resume booking on the NEW APP on November 3.

Instructions to download the NEW OTAC APP >


HOW TO BOOK CLASSES ONLINE

If you are not using the OTAC APP to book your class, click below to follow instructions on how to make a reservation through the member portal.

Instructions to book a class through the Member Portal >

 


BILLING & UPDATING YOUR ACCOUNT

All Memberships will go from the 1st of the month to the last day of the month. Your new membership billing date will be the 5th of each month beginning in December. Your November Membership will automatically be prorated accordingly to align new membership dates. To access your account and view billing click below. 

Instructions to update your account information and billing >


VIRTUAL CLASSES

You should have received an email from DAXKO on Demand if you are eligible for Virtual Spark. Look for “NO REPLY – you have been invited to DAXKO on Demand! Look in SPAM if you do not see it in your inbox. Click on the link to proceed to account set up.

Or

You may directly go to otac.daxkoondemand.com, Click Log in on top right corner. Click sign up. Enter your email (if for some reason your email is not recognized, please contact us and we will update your email and add you to the list)

This will allow you to simply to click on the classes you wish to participate in virtually!