What are the most important amenities you would like to have in the locker rooms?

What does your perfect group cycling room look like?

What does the perfect group fitness room look like?

What does the perfect cardio room look like?

What does the perfect weight room look like?

What type of resistance training equipment is most important to you?

What type of cardiovascular equipment do you use the most?

What new cardiovascular equipment would you like to see in the new facility?

What is a perfect workout experience to you? 

What classes do you attend on a regular basis and want to see continued at the new facility?

Have you participated in any of the following additional services?  (If yes, please rate from 1 – 10)

Group Fitness  

Pilates

Personal Training

Program Analysis

Nutrition Consultation

Body Composition

Youth Training

Are there any products or services we currently do not offer that you would definitely utilize if made available?

What is most important to you in the new Kids’ Clubhouse?

Do you like the membership options we offer or would it simplify the paperwork process and save you time if we only offered auto debit?

Is our pricing structure fair?

Are the hours of operation adequate?

On a scale of 1-10, how does our customer service rate? (1 being very bad and 10 being excellent)

How can we improve our customer service?

Is the personal greeting you receive important to you or would you rather be able to swipe a membership card and go straight to your workout?

What do you like most about OTAC?

What do you like the least?

Are there any other comments or suggestions you have?

How old are you?          

Male or Female

How often do you work out weekly?

What time of the day do you typically workout?

If you could change one thing about OTAC, what would it be?

How long have you resided in the Warrenton area?

How long have you been a member?

Do you work in the Warrenton area?

If not, what time of day do you leave to go to work? 

What time are you back in town in the evening?